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Seasonal Human Resources Generalist - Glacier National Park Full-time Job

Dec 7th, 2022 at 13:24   Human Resources   Columbia Falls   259 views Reference: 222
Job Details

Now Hiring for a Summer 2023 Human Resources Generalist to LIVE. WORK. EXPLORE in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.

Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.

The Details:
  • Seasonal position starts mid-April and extends through mid-September 2023
  • Pay Rate: $1,712.00 bi-weekly
  • Schedule Varies: Average 40-45 hours/week
  • Perks include:
    • Free employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style) for management position
    • Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
    • Free Red Bus and Boat Tours (as available)
    • Free Glacier National Park season pass
    • Exclusive Retail and Dining discounts in Glacier
    • $350 Referral Bonus Program
    • The adventure of a lifetime!


In consultation with the Director of Human Resources, this position will assist in managing all phases of the Human Resources operation for the east side properties of Glacier National Park Lodges. This includes Many Glacier Hotel, Swiftcurrent Motor Inn, Rising Sun and Beargrass Place.
  • Provide support to the Glacier HR team during the employee check-in and onboarding process during the early part of the season (April through early June).
  • Establish strong and collaborative relationships with the Location Managers & Assistant Location Managers, HR team, department managers, and employees on location. Represent the HR department and Company in a professional and cooperative manner at all times.
  • Provide a sounding board for employees at all levels; handle personnel issues with sensitivity and confidentiality as required; resolve issues in a tactful and timely manner. When appropriate, utilize and/or provide employees with available support resources and make appropriate referrals. Make proper judgment calls regarding escalation of issues including dorm compliance issues, employee relations issues, NPS violations, interpersonal conflicts, workplace concerns, etc.
  • Serve as a primary resource for investigations in highly sensitive areas including claims of harassment, discrimination, threats of violence, etc. Perform thorough, timely, and effective investigations, conducting sensitive interviews and involving others as appropriate. Make recommendations and reach conclusions using judgement and application of policy and precedence. Involve and/or communicate necessary information to the Director of Human Resources, Operations, and Leadership.
  • Respond to requests and concerns from Employees, Support Staff, Management Staff, NPS and others as appropriate.
  • Maintain high standards of guest service and confidentiality when interacting with staff.
  • Ensure main HR office is copied on relevant documents in a timely manner.
  • Provide proper level of security and confidentiality around employee files and information.
  • Serve as a role model for employees. The minimum expected is maintaining a professional demeanor at all times, the personal observation of all Xanterra Parks & Resorts policies, state and federal laws.
  • Support efforts of fellow HR staff members and contribute to team effort in whatever capacity may be needed.
  • Conduct exit interviews, actively monitor turnover trends and identify areas of concern related to retention at the property level.
  • Assist with employee communication, recognition, and engagement initiatives.
  • Attend various location and department meetings on a regular basis and contribute useful information as appropriate. Share information gained in meetings with HR Director in an effort to support effective location communication.
  • Communicate appropriately and accurately on open positions both on-location and parkwide. Direct employees appropriately on both internal applications and transfer applications.
  • Other duties as assigned by the Director of Human Resources.


Essential Skills and Knowledge:

  • Strong interpersonal and communication skills.
  • Basic knowledge of Xanterra Parks & Resorts policies and procedures.
  • Basic knowledge of residence life policies.
  • Basic knowledge of Company and NPS rules and regulations.
  • Ability to work independently.
  • Leadership skills.

Physical Requirements:

  • Ability to walk moderate distances and climb stairs multiple times throughout shift.
  • Ability to perform general office functions.
  • Must be able to walk on uneven terrain, including icy and snow covered areas.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Company Description
**FREE employee housing available for the 2022 season! Dates vary by location.**
Why join our team?
Working at any one of our locations is not just a job, but also an experience of a lifetime. After a days work, there is so much to do and see at any of our locations. Let your talents get you here, then take advantage of all the splendor our parks and resorts offer. Some employees stay for a season, others find this to be the perfect fit for their lifestyle and make a career of this opportunity.
We look forward to seeing you soon at one of our national parks, resorts, and railways throughout the country. Start your adventure today! https://xanterrajobs.com/main/xanterra/home
As we navigate these unprecedented and challenging times, we are evaluating every aspect of our operations and taking steps to strengthen employee and guest safety. Visit https://www.xanterra.com/health-and-safety/ to review all of the practices we have in place regarding the health and safety of our employees and guests. We look forward to welcoming you to the magical place that we are fortunate enough to call home